Ts-Rescue · WordPress emergency intervention

Your WordPress site is hacked?
We clean it, for real.

Redirects, Google blacklist, pharma/casino spam, defacement, mass emails? Tell us your symptoms in 4 quick steps — a human expert reviews your case and gets back to you, usually within hours. No scare tactics, no broken site.

Free diagnosis in 4 steps

Step 1/4 · Your site

Free & no commitment Reviewed by a human Reply within hours

Symptoms

Do you recognise these signs?

If your site shows one of these, it is very likely compromised. The good news: each of them is something we treat every week.

Automatic redirect

Visitors are sent to a sketchy third-party site (pharma, casino, scam).

Google red warning

"Deceptive site ahead" or your pages are blacklisted in search results.

Pharma / Japanese SEO spam

Hundreds of spam pages indexed under your domain that you never created.

Defacement

Your homepage is replaced by a hacker's message or unknown content.

Mass outbound emails

Your server sends spam, your domain gets blacklisted for mail.

Host suspension

Your hosting provider flagged malware and suspended or warned your account.

Why Ts-Rescue

Honest, transparent, technically superior

Plugins detect but clean badly. Cheap cleaners delete blindly and break sites. Agencies are expensive and opaque. We sit on the missing link.

Radical transparency

We separate confirmed threats from false positives. "39 truly malicious files, 86 false positives ruled out" — not a scary inflated number.

Behavioural detection

We catch backdoors that hijack legitimate WordPress APIs and that classic antivirus miss — decoding obfuscated payloads and unmasking C2 URLs.

5 persistence layers treated

Files, mu-plugins, database, cron and SQL triggers — the n°1 reason sites get re-infected after a sloppy cleanup.

Fully reversible

Quarantine instead of deletion, database cleanup wrapped in a SQL transaction, systematic backup. A clean site that still works.

How it works

Four steps from panic to peace of mind

01

Free pre-diagnosis

Describe your symptoms in our 4-step wizard. A human expert reviews your case and gets back to you — usually within hours.

02

Deep diagnosis

We scan your files + database and deliver a full sorted report: confirmed threats, IOCs, timeline, remediation plan.

03

Expert cleanup

Human eradication across all 5 layers, core/plugin reinstall, database cleanup, hardening and a final report.

04

Protection (Ts-Shield)

Optional monthly plan: automated scans, updates and monitoring so you never relapse.

Pricing

Clear prices, zero surprise

The €75 diagnosis is deductible from the cleanup — so it is virtually free if you go ahead.

Pre-diagnosis

Describe your symptoms

Our guided wizard collects your symptoms; a human expert reviews them. No upload, no commitment — the perfect first move.

Free
Reply within hours
  • 4-step guided wizard
  • Symptoms, urgency & access
  • Reviewed by a human expert
  • Personal reply by email/phone
Start the diagnosis
Deep diagnosis

Know exactly what's wrong

Full automated report with sorted findings and a remediation plan. Deductible from the cleanup.

75 € HT
Deductible from cleanup
  • File + database deep scan
  • Confirmed vs false positives
  • IOC list & forensic timeline
  • Vulnerable plugin audit
  • Ready-to-run cleanup SQL
  • Online report + PDF
Order the diagnosis
Most chosen
Expert cleanup

Get your site back, clean

Human intervention end-to-end: eradication, hardening and a clear report. The diagnosis price is deducted.

from 490 € HT
WooCommerce / complex: from €690
  • Everything in the diagnosis
  • Malware eradication (5 layers)
  • Core + plugin reinstall
  • Database cleanup (transaction)
  • Security hardening + passwords
  • Google blacklist removal request
  • Final report + 14-day warranty
Clean my site now
Emergency < 24h
+30 %
Large site (>5 GB / multisite)
+75 € HT
Ts-Shield

Avoid the relapse

A cleaned site stays clean only if the entry vector is watched. Ts-Shield keeps an eye on it for the price of a coffee a week.

Discover WordPress protection
Ts-Shield Essential
24 € HT/mo
  • Monthly automated scan
  • Plugin & core updates
  • Compromise alerts
  • Monthly summary
Subscribe
Best value
Ts-Shield Pro
59 € HT/mo
  • Weekly automated scan
  • Updates + visual checks
  • Uptime & blacklist monitoring
  • 1 cleanup per year included
  • Priority support
Choose Pro
Under the hood

What our engine actually detects

Core integrity

Modified core files (wordpress.org checksums) + foreign PHP.

Webshell signatures

WSO, FilesMan, c99, r57, b374k, Alfa, p0wny, weevely…

Known families

wp-vcd, Balada Injector, SEO cloaking, cryptominers.

Behavioural analysis

Backdoors hijacking legit WP APIs: forced login, admin creation, exfiltration.

Decode-and-judge

Obfuscated payloads decoded recursively and judged on real content — zero FP.

Database scan

Hijacked siteurl/home, injected scripts, fake admins, booby-trapped transients.

Your data, handled right

  • Uploads encrypted at rest (S3 SSE) and in transit (TLS)
  • EU hosting only
  • Data-processing agreement (DPA) signed before any dump
  • Short retention — source files auto-purged after the report
  • Zero-data-retention option for sensitive clients
  • SFTP access accepted instead of an upload
  • Mandatory backup before any intervention
  • No false promise: obligation of means, not of result
FAQ

Frequent questions

How long does it take to clean a hacked WordPress site?

Most standard showcase sites are cleaned within 24 to 48 hours after we receive access. A free external scan is instant, the deep diagnosis is delivered within a few hours, and the full human cleanup is usually done the same day. An emergency option guarantees an intervention within 24 hours.

Do you guarantee my site will not be hacked again?

No serious provider can promise zero re-infection without fixing the entry vector (outdated plugin, weak password, contaminated shared hosting). We are upfront about this: we eradicate the infection across all five persistence layers and harden the site, then we recommend the Ts-Shield plan to monitor and prevent a relapse. It is an obligation of means, not of result.

Is my data safe? I have to upload a database dump.

Yes. Uploads are encrypted at rest and in transit, hosted in the EU, and automatically purged after the report is delivered (short retention). A data-processing agreement (DPA) is signed before any dump is handled, and a zero-data-retention option is available for sensitive clients. You can also give us SFTP access instead of uploading an archive.

Why do you find fewer threats than Wordfence or Sucuri?

Because we separate confirmed threats from false positives instead of inflating the count to scare you. Where a plugin announces "293 threats!", we tell you "39 truly malicious files, 86 false positives ruled out". Our behavioural engine decodes obfuscated payloads and judges them on their actual content — that is the whole point of an honest cleanup.

Will the cleanup break my site?

We work safely: a full backup is taken first, malicious files are quarantined rather than blindly deleted, and database cleanup runs inside a SQL transaction that can be rolled back. The goal is a clean site that still works exactly as before.

My site is blacklisted by Google / shows a red warning. Can you fix it?

Yes. Once the site is clean we remove the injected SEO spam and malicious redirects, then submit a review request to Google Safe Browsing so the "deceptive site" warning is lifted. We also clean the database (siteurl/home hijacks, fake admins, injected scripts).

Every hour counts when you're hacked.

Start with a free diagnosis, get a clear report, and let an expert clean your site — for real.